FAQ

  • How do I use Instabrew Cubes?

    You use these just like you would use a sugar cube. Unwrap the cube, put it in boiling water, wait for 45 seconds, and stir to enjoy a delicious cup of coffee and tea.

  • How many cubes do I need to use per cup?

    The recommended serving size for one cube is one 6-8 oz. cup, but it may vary depending on your preferences. You can use more or less water to alter the strength of your coffee and tea.

  • Are the cubes individually wrapped?

    Yes, all the cubes are individually wrapped to keep them fresh and easy to carry.

  • Do you have a sugarless option?

    We are currently testing a cube that does not require sugar as a binding agent, but if that doesn’t work out, we plan to release individual packets that contain only our coffee. We know many of you enjoy our coffee but would rather avoid sugar entirely. We hear you, and we will have an option for you soon.

  • What is the shelf-life?

    The cubes have a shelf-life of one year from when they are produced, and the cubes in our stock are usually no more than 2-3 months old.

  • Is there creamer/milk in the cubes?

    Currently, there is no cube option with creamer or milk powder. We’re looking into adding milk powder, but it would likely need two cubes per cup. For now, it is still a work in progress.

  • Do you have a decaf option?

    Currently, we don’t have any decaf options, but we plan to release one soon.

  • What are my payment options?

    We process our payments through Paypal or Stripe to make sure your information is always secure. You can pay with Visa, Mastercard, Discover, and American Express - no Paypal account is required. If you would like to use a payment option, we currently do not offer to contact us, and we will see what we can do.

  • Is this instant coffee?

    Yes, this is instant coffee, but it’s not the same instant coffee you or your grandparents had growing up. We use much better ingredients and processes to bring you the best cup of coffee we can.

  • How is this different/better than other instant coffees?

    The processing our coffee goes through from coffee beans to instant coffee results in a much more flavorful cup than most other instant coffees.

    First, we use higher quality Arabica beans grown at high altitudes in the Andes Mountains resulting in a more concentrated and complex flavor. Most instant coffee uses the cheapest coffee they can, which is Robusta beans that are grown near sea level and mixed with coffee beans from different countries.

    Next, our beans are roasted much more slowly and carefully to ensure different flavors are left intact and so it doesn’t have that burnt taste that instant coffees tend to have. It’s because they roast it much quicker/hotter.

    Then a cold process called cold concentration is used where ice crystals form, trapping the aroma/tones. Then it goes through sublimation (during the freeze-drying process), where the extra water is removed, leaving the flavors undamaged. Depending on the temperature and pressure used, the quality of the flavors extracted will vary. We work with specialists who know what the best method is for the premium quality beans we use.

  • What is panela?

    Panela is whole cane sugar that is very gently processed to retain most of the minerals and nutrients found in sugar cane, unlike white refined sugar.

  • Are there any artificial ingredients or chemicals?

    There are no artificial ingredients in our products. Our cubes are made with single-origin instant coffee from Colombia, raw cane sugar (panela), and organic flavor extract in the flavored cubes and teas. That’s it—nothing else.

  • What do you use as a binding agent for the cubes?

    Because we don’t want to use any chemicals or artificial flavors, the panela (sugar) is what we use as the only binding agent.

  • Do you offer free shipping?

    Yes, only for large orders of $75.00 and above.

  • Do you ship to Canada?

    Yes, we do ship to Canada. We charge a flat fee of $12 for shipping regardless of what you order. We know international shipping can be expensive. This is our way of trying to offset those costs. You can save a ton of shipping costs on larger orders. Packages can take up to 2 weeks to arrive.

  • Do you ship internationally?

    Yes, we do offer international shipping. We charge a flat fee of $20 for shipping regardless of what you order. We know international shipping can be expensive. This is our way of trying to offset those costs. You can save a ton of shipping costs on larger orders. Packages usually arrive in 2-3 weeks from when they are shipped.